14 09, 2018

Technology Used by Hotel Front Desk Agents

By |2018-09-14T14:55:40+05:30September 14th, 2018|Technology|

In the hospitality industry, hotel front desk agents are the first line of customer support. They ensure the guest has everything for a comfortable stay beside greeting customers, assigning rooms, scheduling meeting halls, accepting payment and allotting room keys. [...]

7 08, 2018

Hotels VS Online Travel Agencies

By |2018-08-07T18:35:47+05:30August 7th, 2018|hotel|

For online hotel bookings, a battle has started between online travel agencies and hotels. Hotel distribution was a complex process in earlier days. Their rooms were sold by the hotels to the wholesalers, who then sell them to agents. [...]

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