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14 09, 2018

Technology Used by Hotel Front Desk Agents

By | 2018-09-14T14:55:40+00:00 September 14th, 2018|Technology|

In the hospitality industry, hotel front desk agents are the first line of customer support. They ensure the guest has everything for a comfortable stay beside greeting customers, assigning rooms, scheduling meeting halls, accepting payment and allotting room keys. [...]

14 08, 2018

6 Tips To Increase Your Hotel Department Scores

By | 2018-08-14T17:56:07+00:00 August 14th, 2018|hotel|

The way public views your property largely defines department scores. Low ratings and fewer bookings typically coincide with low scores. No hotelier will want this. To avoid this, you must ensure high hotel department scores. The following are 6 [...]

7 08, 2018

Hotels VS Online Travel Agencies

By | 2018-08-07T18:35:47+00:00 August 7th, 2018|hotel|

For online hotel bookings, a battle has started between online travel agencies and hotels. Hotel distribution was a complex process in earlier days. Their rooms were sold by the hotels to the wholesalers, who then sell them to agents. [...]

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